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Need Access? If you would like to subscribe your organization to our online course catalog, please click here. Already Have Access? If your login allows you direct access to our online course catalog, please log in now. Assessment and Performance Improvement Accreditation Series In this set of brief articles, the author covers several issues related to accreditation and compliance with documentation and performance improvement standards. The focus is on meaningful application of these requirements. Examples of the content include using the 5 'whys' to do root cause analysis, mapping assets as a more positive assessment focus, documentation as a way to reflect the quality of clinical decision-making, customer satisfaction surveys as a measure of whether the client's needs are met versus our own, and more. Keywords: Accreditation, performance improvement, quality, root cause analysis, assessment, documentation, clinical record, customer satisfaction, minutes

Approval Bodies: Professional Development American Psychological Association Florida Dept. of Health (Board of Social Work, Marriage & Family, Mental Health Counseling) Florida Board of Nursing California Board of Nursing CAADAC, California Association of Alcoholism and Drug Abuse Counselors CAADE - California Association for Alcohol/Drug Educators Illinois Social Work Continuing Education Association of Social Work Boards Approved Continuing Education (ACE) NAADAC, National Association for Addiction Professionals National Board for Certified Counselors Ohio Board of Counselor, Social Worker and Marriage and Family Therapist Board California Board of Behavioral Sciences Illinois Department of Professional Regulation Alabama State Board of Social Work Examiners Texas Board of Examiners of Marriage and Family Therapists